FlyFirefly Sdn Bhd, operating as Firefly, is a full-service point-to-point carrier and a full subsidiary of Malaysia Airlines. Its head office is located in Petaling Jaya, Selangor. It claims to be the first community airline in Malaysia. Firefly operates from two hubs – Sultan Abdul Aziz Shah Airport, Subang, Selangor and Penang International Airport. The airline’s first flight was on 3 April 2007, from Penangto Kota Bharu.
- Firefly Airlines Subang, Malaysia Address:
Ground Floor, Departure Hall,
Terminal 3, Sultan Abdul Aziz Shah Airport,
47200 Subang, Selangor - Phone: 603 7846 3622
- Working hours: Daily; 5am to 10pm
- Email: customer_care@fireflyz.com.my
Firefly Group travel
- Firefly Group booking email: groups@fireflyz.com.my
- For queries or request on in-flight meals, mail to fy_charter@fireflyz.com.my
- Firefly Airlines Official website: http://www.fireflyz.com.my/
- Firefly Airlines Online Check-in: www.Firefly Airlines.com/in/gb/online check-in
- Note: Web Check-in is 24 hours to 1 hour prior to scheduled departure time.
- Check Firefly Airlines schedule here: www.Firefly Airlines.com/in/gb/flight schedule
- Check Firefly Airlines flight status here: www.Firefly Airlines.com/in/gb/flight status
Travel while Pregnancy in Firefly Airlines
Expectant mothers can travel before 36 weeks in Firefly Airlines. Pregnancy passenger of 36 weeks and below should sign a Release and Indemnity Form.
For more details, please visit http://www.fireflyz.com.my/flight/general-conditions-carriage/clause-7
Baggage Allowance: Firefly Airlines Baggage
Firefly Customer Care Call Centre
- Firefly Customer care call centre / General Hotline: +603-7845 4543
- Within Singapore: +65 3158 8279
- Operating Hours: Daily 8.00am – 9.00pm
- For general inquiries: Lot R-01, 3rd Floor, CITTA Mall,
No: 1, Jalan PJU 1A/48,
Ara Damansara,
47301 Petaling Jaya, Selangor, Malaysia.
Types of Planes / Air craft available with Firefly Airlines
Total fleet: 19
ATR 42/72
- ATR 72
Boeing 737
- Boeing 737-400
- Boeing 737-800
Fokker F50/F60
- Fokker F50
Queries handled by Firefly Airlines Customer Care
- Flight Ticket Booking
- Ticket Cancellation
- Flight Ticket Rescheduling
- Ok to Board
- Visa Services
- Online Check-in
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Airport Transfers
- Missing Luggage
- Immigration Services
- Valet Parking
- Meet and Greet
- Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- Visa on Arrival
- First Class
- Business Class
- Economy Class
Career at Firefly
Interested Candidates are required to send their curriculum vitae, copies of relevant certificates and MYKad, and a recent passport-size photograph, cover letter to the below emaiL id or send to the address.
- Email: careers@fireflyz.com.my
- Address:
Flyfirefly Sdn. Bhd
Lot R-01, 3rd Floor, Citta Mall,
Jalan PJU 1A/48, Pusat Perdagangan Dana 1,
Ara Damansara 47301 Petaling Jaya, Selangor.
Is there any problem / complaint with reaching the Firefly Airlines Subang Office, Malaysia Address or Phone number? Please report any issues using the below comment form.
Frequently Asked Questions
The address for the Firefly Subang office is Ground Floor, Departure Hall, Terminal 3, Sultan Abdul Aziz Shah Airport, 47200 Subang, Selangor.
The number to call the Firefly office in Subang is 603 7846 3622.
Indeed, special deals and promotions do occasionally come up. Contact their assistance center or visit their official website to learn about the latest offers and promotions.
Yes, you can modify your tickets with the assistance of the Subang Office professionals. If you need to update the name or change the date on your tickets, they will help you with that.
Yes, you may go there and make changes. When you need to make changes to details such as the name, date, or time, office personnel will be happy to assist you.